On January 8th I ordered a few things from Urban Outfitters super clearance sale.
On January 12th I received a box from UO with the correct number of items, but none of them were what I ordered.
On January 13th I used their "smart label" mailing system to send them the items back.
On February 8 I finally received what I ordered.
On February 13th I sent back a messenger bag I ordered as it was much smaller and more oddly shaped in person than it appeared on their site. I again used the "smart label" technology to send it back.
On March 1st I received a refund for my purchase - less six dollars.
They charged me shipping twice on items it took me a month to receive. They deducted six dollars off my refund because I used their "smart label" technology. It is only six bucks - but it comes out to fourteen dollars of shipping on roughly 4o bucks of stuff. lame lame lame
I bet Apple will be much better to me when I order my new sweet computer.
Monday, March 05, 2007
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